General Manager, Sling Client Services

Employment Type

: Full-Time


: Non-Executive Management

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Sling TV L.L.C. provides an over-the-top (internet delivered) television experience on TVs, tablets, gaming consoles, computers, smartphones, smart TVs and other streaming devices. Distributed across a variety of strategic device partners, includingGoogle, Amazon, Apple TV, Microsoft, Roku, Samsung, LG, Comcast, and many others, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN,NBC, AMC, A&E, EPIX, NFL Network, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, Viacom, and more. For Spanish-speaking customers, Sling Latino offers a suite of standalone and extra Spanish-programming packages tailored to the U S. Hispanic market. And for those seeking International content, Sling International currently provides more than 300 channels in 20 languages (available across multiple devices) to U.S. households.

Sling TV is the#1 Live TV Streaming ServiceSling TV is a next-generation service that meets the entertainment needs of todays contemporary are driven by curiosity, pride, adventure, and a desire to win its in our DNA. Were looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are Sling.

A successful GM, Sling TV Client Services will have the following:

  • Bachelor's degree from four-year College or university,or equivalent combination of education and experience.
  • 10+ years in digital advertising with experience in media planning, account management, pricing, and analytics.
  • Strong working knowledge of programmatic advertising, addressable/audience buying, CTV, measurement, linear and digital convergence and media sales financials.
  • 5+ years of management experience.
  • Highly proficient in Excel and PowerPoint.
  • Must be detailed oriented and organized with the ability to lead initiatives from start to finish.
  • Foundational knowledge of digital video and programmatic technologies
  • Excellent communication with strong client interaction and presentation skills.
  • A self-learner and creative problem solver who can navigate through unknown situations with minimal guidance.

DISHs media team is an innovative, passionate and fun group, working hard and finding reward in radically changing TV/Video advertising.We are based out of New York City, with offices in Chicago, Denver, Detroit and Los Angeles. SlingTV is a high-growth segment within DISH Media. We are in the fourth year of advertising monetization and maintain the #1 position in the Live TV OTT sector.

The General Manager, Sling TV Client Services reports directly to the Director of Sling TV. The position supports the Sling TV team and oversees Account Management, Pricing & Planning and Ad Product. This team is responsible for building strategic media plans/proposals materials, ensuring flawless campaign delivery across multiple production teams to fulfill clients' advertising goals, driving optimal pricing strategies, spearheading Ad Product innovation and providing best-in-class customer service.

Primary Responsibilities:

  • Manage a growing team of account managers and business analysts/specialists. Define organization structure and roles, hire, train, and develop the Sling Client Services team.
  • Consult sales teams on creating strategic pitches and proposals, assist in presenting to clients when appropriate to win new business.
  • Coach team on optimal post-campaign reporting and presenting results to clients to drive future business.
  • Collaborate with Dish Media Analytics team to best provide data-driven video kpis.
  • Develop pricing strategy, maintain rate card and provide pricing stewardship to sales teams.
  • Through client feedback and market research, identify new types of ad products and packages. Work closely with internal teams, such as product, data, tech, and marketing, to take new ad offerings to market.
  • Serve as the main Sling Ad Sales liaison with marketing and PR to assist them in creating new materials to promote our business.
  • Create and deliver reporting and presentations on sales highlights, forecasts and KPIs to multiple internal parties, including upper management.
  • Devise, evaluate and execute strategic and tactical recommendations on to grow the business.
  • Lead or participate in ad-hoc projects to implement tools to streamline processes and instill best practices across the team.

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