2016 INSURANCE PROPERTY DAILY CLAIMS ADJUSTER
COMPANY CULTURE & VALUES:
Small to mid-sized family owned business with one on one personal attention from our leadership team. We focus our efforts on helping good people be a success. We are a laid back, but professional company, with solid morals, foundation belief system that \"we should always treat others as we would want to be treated\". Honesty, integrity and respect will always be at the forefront of our relationships.
Long lasting career potential, experience and quality increases claim volume opportunities. Various management role advancement positions are available (especially during large catastrophic events.)
An independent commissioned, insurance property adjuster, who works primarily on losses resulting from daily types of loss. Incumbent is employed by Pacesetter Temporary Services, to serve as a representative of our insurance company clients. S/he will provide timely customer/insured contact, investigation of claim via physical inspection as well as via verbal interaction with the insured, writing of estimate according to the guidelines and coverage provided by insured s insurance policy as well as settlement of claim.
This position is commission only and based on a percentage of the client service fee. We use competitive industry standards to determine your base pay and increases may be awarded based upon event severity and type. We pay every two weeks (regardless if we have been paid by the client.) Our web-based payroll resource provides real-time access to securely manage your personal HR information directly from your computer.
We offer discounts on Xactimate Software, AT&T, Verizon and LaQuinta Inns & Suites. All Pacesetter Adjusters are covered under our Worker's Compensation Insurance and we offer a Group Insurance Plan in accordance with the Affordable Care Act to those who meet our eligibility requirements.
RESPONSIBILITIES/ ESSENTIAL FUNCTIONS:
Adhere to all PCS guidelines and as well as insurance client s guidelines concerning, but not limited to the following: work conduct, customer service, policy, claims process, estimate writing, and claim closures as they relate to given claim assignment. This will insure PCS working relationship with our client(s) as well as the adjuster s working relationship with us.
Consult with field support team, including but not limited to: claim manager(s), quality control, file review, team lead (both PCS and client, if assigned), and Adjuster Relations team, in an effort to receive support specific to the assigned claim assignment.
Provide quality customer service to all assigned, insured and claimants throughout the claims process to ensure timely service times for our customers.
Represent PCS and it's customers property with the use of proper attire/appearance/vehicle. Also utilize the proper equipment to insure safe working conditions.
Properly estimate claims in designated software as required by either PCS or client in order to accurately and efficiently produce both the claim estimate as well as the client invoice, which PCS uses to bill the client.
Knowledge of Property Insurance Policies required. Successfully applied knowledge of each phase of the property claim handling process.
Proficient in claims adjusting software programs. (Xactimate and/or Symbility).
Strong written and verbal communication skills.
Self-motivated with strong organizational and analytical skills preferred.
Strong Customer Service and people skills.
Strong computer skills - including word, excel, email and paperless systems.
PCS Staff & Management, Assistants, and Insured s.
5 years of Property Adjusting field experience preferred. To include: Residential, Commercial, Farm/Ranch, Exterior/Interior inspections, Large Loss, wind/hail, hurricane, tornado, fire, and sewer backup, etc.
College degree preferred, but some college will be considered.
State insurance adjusting license for at least designated home state or given territory.
Property Adjusting course, continued education courses as required in order to validate state licensing and required certifications. Inquire if you are interested in training courses.
SPECIAL JOB DIMENSIONS:
Adjuster is required to climb roofs while adhering to all safety regulations and have the ability to work with exposure to outside weather conditions.
A valid driver s license and acceptable driving record is required.
Employment is contingent on the results of background check.
Up to date vehicle insurance.
Appropriate and respectable vehicle for travel and insurance customer's view.
Adjuster must have the ability to communicate remotely with Storm Manager, and/or insured as needed. A cell phone is required in order to receive and make calls while working. Cell phone is provided by Adjuster and not a reimbursed expense.
LOCATION & COMMUTE:
Daily claim territories are typically chosen and decided on by you. Most claim territories are determined by population of your home area and income desired. Population will determine claim volume. You are in charge of your daytime hours to start, drive and finish time. If you like variety and travel, this is the career for you.
WORK LIFE & BALANCE:
Employee has flexible schedule but must be on call for claim assignments at a moments notice. We respect and understand family is very important. So, we understand when assignments must be turned down in order to meet family obligations. We strive for a long term relationship with our employees.
Note: The essential job functions contained in this document describe the general nature and level of the work performed by personnel assigned to the job. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the job responsibilities may vary from day-to-day. Major changes in areas of responsibility will require revision of this job description
Associated topics: auto, automobile, bodily, casualty, claim adjuster, claim examiner, claimant, investigate, liability adjuster, title examiner